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How it Works Nature uses hydroxyl molecules to cleanse and decontaminate our outdoor environment. However, hydroxyls do not occur indoors, so a patented process safely generates molecules that naturally “seek and destroy” odour molecules, bacteria, viruses, VOCs, and other chemicals. Hydroxyls actually neutralize odour molecules and gasses by breaking down their chemical bonds. This can [...]

This year at The Westin Sydney, the annual AICLA/ANZIIF Claims Convention ‘11 incorporated key issues affecting the insurance community with the theme of ‘Rebuilding Communities’. It was great to catch up & network with those of you who attended, and for those that didn’t – check out some of the information we brought back from [...]

Timeframe The Effects of Water Damage on Property & Contents Minutes Water disperses through open areas and is absorbed by furnishings and floor coverings such as carpet & rugs. Surfaces such as walls, ceilings, flooring experience watermarking. Hours Furniture and contents in contact with water swells and split. Soft surfaces commence delamination, bacterial odor becomes [...]

Certainly not the ‘same thing’. And here’s why it matters… This classification is essential to determine the amount of water that is present and the likely or anticipated rate of evaporation. It is used a starting point to determine the initial dehumidification capacity required to handle the potential rate of evaporation. Refer to IICRC S500 [...]

Timeframe The Effects of Fire Damage on Property & Contents Minutes Smoke spreads throughout rooms contaminating hard surfaces and contents. The rapid rise in temperature causes infiltration into hard surfaces creating odor penetration. Discoloration of plastic surfaces commence as a result of acid soot residues. Hours Discoloration & yellowing of furniture finishes, fiberglass bath fixtures, [...]

There are several tools and equipment options that are used to assess water damage and assist professional restoration technicians in their recovery efforts. Air movers are used primarily in drying carpets after enduring water damage, but also have the capacity, if used correctly, to dry structural elements such as flooring, walls and cavities. A restoration [...]

The categories as defined, by IICRC S 500 – 2006*, refer to the range of contaminants that may be present in a water loss situation. The categories will determine, in accordance with the document, the restoration procedures necessary. Category 1 Water: Category 1 water originates from a sanitary water source and does not pose substantial [...]

A horrific event that can cause widespread soot & smoke damage to a property and contents is fire. There are a number of aspects relating to fire damage that property owners and anyone involved in the restoration process should be aware of. What is the damage after a fire? Soot or Smoke Residue: Is the [...]